Amy Florian is the CEO of Corgenius, and she combines neuroscience and psychology with a dose of humor in training professionals to build strong relationships with clients through all the losses and transitions of life. She is the author of more than 100 articles and the book No Longer Awkward: Communicating with Clients through the Toughest Times of Life. Ms. Florian is a former columnist for the Journal of Financial Planning, and she has been quoted or featured in publications such as the Wall Street Journal, Financial Advisor, Financial Planning, MSN Money, On Wall Street, ThinkAdvisor, Registered Rep, Investment News, Wealth Management, and Financial Advisor IQ. She was recently named one of the 20 Most Creative People in Insurance and Financial Services for her work, and she was honored as an Influential Woman in Business from the National Association of Women Business Owners. Ms. Florian holds a master’s degree and is a Fellow in Thanatology, the highest level of certification in the field of grief studies.