Oliwia Berdak is a principal analyst serving digital business strategy professionals at Forrester Research, Inc. She leads the firm’s coverage of digital disruption and digital innovation in financial services. Previously, Ms. Berdak held a number of research positions in business and academia. As a postdoctoral research fellow at the University of Edinburgh, she collaborated on a research project investigating Europe’s changing citizenship regulations. Ms. Berdak has also worked as a freelance analyst for Euromonitor International, drawing on macroeconomic data and statistics to analyze the latest economic, social, and political developments in Europe and to explain their significance to businesses. She is a frequent speaker at global industry events, including the Efma Congress, Finovate, and the Mobile World Congress, and she regularly comments for American Banker, Bloomberg, the Financial Times, and Finextra. Ms. Berdak has been recognized as one of the Rising Stars in the European Digital Financial Services Power 50. She is a Polish national with extensive international experience; she has lived in six countries and is fluent in four languages. Ms. Berdak earned a BA in European studies from the University of Maastricht and an MA (with distinction) and a PhD in politics from University College London.
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